Business Development & Support Services
Telephone: 01782 819458
enquiries@isasupport.co.uk
Business Development & Support Services
Telephone: 01782 819458
enquiries@isasupport.co.uk
Quality Assurance Management System and Training
If you are unfamiliar with quality management systems, they are a formalised system which documents processes and procedures for achieving quality. Implementing quality assurance management in your organisation will help you to meet the requirements of customers and regulatory bodies. The aim of quality assurance training is to improve your effectiveness and efficiency on a continuous basis teaching concepts of quality and ensuring quality standards in your business.This aims to enhance customer satisfaction through the effective use of quality assurance.
Quality assurance refers to maintenance of a required level of quality in a service or product. This is achieved through extensive precaution and attention to detail through the product or delivery process.
Why quality assurance is important to your business
With the competitive market places we are now seeing, quality has become the differentiator for many products and services. If you want to build a successful business, which meets or exceeds customers’ expectations then quality control is going to be essential. Requirements in this standard set quality of production.
Quality management systems can:
Industries that benefit:
Good quality assurance procedures allow both company owners and employees to take pride in their work. As such all industries can benefit from implementing a quality management system, but some industries such as those involved in engineering or manufacturing processes may see bigger benefits. Going through a certification process can show your companies dedication to quality and continual improvement. Many people are aware of the ISO standards associated with quality such as the ISO 9001 quality management system certification. Standards associated with Quality Assurance are as follows:
BS EN 15224:2016 specifies requirements for a quality management system when a healthcare organisation.This means a system needs to demonstrate its ability to consistently provide healthcare products or services that meets customer and applicable statutory and regulatory requirements.
Why choose ISA
The team here at ISA Business Development & Support can provide quality assurance training. We can also implement your quality assurance management system from your initial enquiry to your final certification and certificate received from a UKAS* approved certification company. ISA’s quality assurance support includes internal and supplier auditing, training and business improvement including 5S and customer satisfaction analysis.
✓ Professional Experts
✓ No overcomplicated solutions
✓ Precise, transparent quotation
✓ Take the time to understand your business
Quality Assurance vs Quality Control
Quality assurance is a set of activities for ensuring quality in the processes by which products are developed. Quality control focuses on identifying defects in the actual products produced. If managed correctly they can mean improved, efficiency, sales and customer satisfaction.
Resources:
Visit https://www.iso.org to find out more about related standards.
Tungate have been supported by ISA for a number years and in that time have been involved in many aspects of accreditations and quality audits. Recently ISA have helped Tungate achieve a significant Contract where their professionalism and expertise regarding PPAP regulations has been critical, in particular ISA's approach to the most demanding requests was instrumental in gaining our customers confidence which was the catalyst for the contract.
Bracebridge Engineering would like to say a big thank you to ISA for their diligent work in helping us to achieve our ISO 9001: 2015 accreditation. We passed the certification with flying colours and no Non-Conformance Reports. ISA conduct their business with professionalism and knowledge we would highly recommend them to any company.
The ISO 9001 quality system is essential for our business and ISA helped us develop our quality management system to suit our business operations. They went to great lengths to understand our processes which have resulted in an effective and sustainable quality management system. The system is easily maintained and structured to our needs. ISA supported our practical approach, whilst impressing upon us the need for commitment to continuous improvement and to getting the job done. As a result, we are able to provide an extremely high level of service to our customers and respond efficiently to changes, whilst growing rapidly.
ISA have assisted us for many years offering flexible, cost effective support in establishing and maintaining our business management processes for ISO 9001, ISO 14001, OHSAS 18001 & EN 1090. They keep us up to date with the latest legislation, and continue to be a valuable resource to our business.
We have worked with Ian Shaw from ISA for over a year now with great results for our business in terms of quality, hygiene and H&S performance. Ian is a very knowledgeable and well qualified practitioner in these key areas which is why we employed him as a consultant to help our business grow effectively. Windmill recently attained a Grade A certification in the BRC IoP Hygiene and Quality standard directly as a result of Ian's hard work in auditing our label production facility to the standard. This certification will help us grow our label business through the major retailers who all insist on it in terms of labelling food products.
Members of:
